1. Ubwiza bwibikoresho byishingiwe umwaka umwe ukurikije ibipimo byakozwe.Mugihe cya garanti, ibice byabigenewe nibikoresho bigomba gusimburwa bitatewe nigikorwa kidakwiye bizemezwa kandi bisimburwe nisosiyete yacu.Ibikoresho bitangwa nisosiyete yacu byishingiwe hakurikijwe garanti nigihe cyasezeranijwe mumasezerano.
2. Garanti imaze kurangira, isosiyete yacu izakomeza gutanga serivisi nyuma yo kugurisha kandi ishinzwe kubungabunga no gusana buri gihe ibikoresho byatanzwe.Serivise itagira imipaka.
3. Dukurikije politiki ya serivise yakozwe nyuma yo kugurisha, abakozi ba tekinike yikigo cyacu bazatanga serivise kumuryango.
4. Serivisi ishinzwe ubujyanama kuri telefone: Iyo uhuye nibibazo mugikorwa cyo gukoresha ibikoresho, urahawe ikaze guhamagara umurongo wa serivise ya tekinike, kandi injeniyeri tekinike azaguha serivisi zumwuga.
1. Igisubizo cyihuse
(1) Nyuma ya injeniyeri tekinike akemuye ikibazo, uzuza raporo ya serivisi.
.Abakozi bashinzwe ubwubatsi nubuhanga bwikigo bazatwara ibikoresho, software nibikoresho kugirango bigere vuba aho bijya mugihe cyagenwe., gukemura ibibazo.
2. Uzuza raporo ya serivisi
(1) Nyuma ya injeniyeri tekinike akemuye ikibazo, uzuza raporo ya serivisi.
(2) Nyuma ya raporo ya serivisi yemejwe numuntu bireba ushinzwe umukoresha, umurimo wa serivise kurubuga urarangiye.
3. Gukurikirana serivisi nyuma yo gukemura ibibazo
(1) Gusura buri gihe abakiriya, kugisha inama imikorere yibikoresho nyuma yo gukemura ibibazo, no gukora inyandiko nububiko.
.impungenge, kandi wongere imikorere yibikoresho waguze.
Igihe cyo kohereza: Kanama-01-2022